Privacy Policy
In this policy, "MindRobin", "we", "us" and "our" represents MindRobin Ltd. “User” and “visitor” refers to you.
At MindRobin, we are committed to protecting your personal data whilst visiting our website. This privacy policy explains when, why and what data we collect from our visitors, where we use this data and how we protect it. Your personal and sensitive data will not be shared with third-parties without your consent.
This policy may be updated at any time so please check this page regularly. This policy is effective from the 4th of Sep 2024.
By using our website, you're agreeing to the conditions outlined in this policy. In case of any queries related to your personal data or our privacy practices, please write an email to privacy@mindrobin.com
What do we do with the data we gather?
We may collect the following data from a user through our contact forms and emails:
- Full name
- Company name
- Company website URL
- Email address
- Phone number
- Message
We will not collect more information than we need to fulfil our purposes and will not keep them for longer than what is necessary.
When do we collect the data?
We collect data upon submitting data in one of our contact forms or when you contact as via email
What do we do with your personal data?
We may use your personal data submitted to us through our website or email for the following purposes specified in this policy or on the relevant pages of the website:
- For administering our website and internal business purposes;
- Personalising our website to you;
- To provide you with the information of our services that you request;
- To communicate with you regarding the services you've requested and respond to your questions and comments;
- To send you email notifications that you have specifically requested;
- To send you our email newsletter, if we have your consent (you can inform us at any time if you no longer require the newsletter);
- To verify compliance with the terms and conditions governing the use of our website
- To keep our website safe, secure and to prevent fraud or illegal activities
Personal data shared with third parties
We may share your data with:
- Law enforcement or fraud prevention agencies if we believe the supplied data may violate a law
- Professional service providers, such as IT providers, professional advisers or subcontractors as reasonably necessary for the purposes set out in this policy
Our website includes hyperlinks to and details of, third party websites. We have no control over third parties and are not responsible for the content on their website or how they manage your data. Should you want, please refer to their privacy policy for more information.
We may share your data in such circumstances:
- In order to establish, exercise, or defend our legal rights and in connection with any ongoing or prospective legal proceedings.
How long we retain your personal data?
- We store your personal data until we have successfully satisfied your contact request.
- MindRobin's general retention policy is to retain data for up to 6 years from the last time you have contacted us
Secure Data Protection
In order to prevent unauthorised access or disclosure, we have put technical and operational processes in place to keep your data safe. MindRobin also uses SSL encryption to transmit information from end users to their servers.
Data Breach
MindRobin will report any data breach of this website, systems and/or database to the the ICO and relevant individuals potentially affected within 72 hours of the breach notification.
Your rights to your personal data
You have several rights in relation to your personal data and our use of it. If you would like to make a request for any of the following detailed rights, you can write us by emailing privacy@mindrobin.com. The below is a summary of your rights according to our interpretation of the GDPR;
- The right to be informed: Our privacy policy and website terms at the time of capturing your personal data disclose how we are using your personal data.
- The right to access: You have the right to access the personal data we process and other information such as purpose of processing, who your data has been or will be disclosed with etc. In most cases this is free of charge, there may be some charges if the request is excessive and requested numerous times.
- The right to rectification: You can ask for the rectification of your personal data if you believe the data in our possession is inaccurate.
- The right to removal: We are obligated to remove your personal data from our records without undue delay if you request its removal. If it’s not possible for us to remove your personal data from our records or we need to retain your personal data we will inform you why we cannot process your request.
- The right to data portability: You can request a copy of your personal data in a machine-readable format and have the right to transmit the data to another controller.
- The right to restrict object/processing: You have the right to block or suppress processing of your personal data or right to withdrawal of your consent
- Rights of automated decision making and profiling: You can choose not to be the subject of a decision where the consequence is based on automated processing
Consent
You have the right to withdraw your consent for us to use your personal data at any time. To withdraw your consent, please email at privacy@mindrobin.com.